Mon - Sat 08:00 AM - 05:00 PM 24/7 Emergency Support

24/7 Emergency

Climafrost Service

When a cold room fails, the clock is your stock. Call us any hour.

A cold-room failure is a race against warming stock. Climafrost's emergency line is staffed 24 hours a day, every day, and our typical response is under 60 minutes. Our engineers arrive equipped to diagnose the fault, restore cooling and advise on protecting product while repairs continue.

Emergency callouts often reveal what a maintenance plan would have caught. After the repair we tell you what failed, what to watch, and how to reduce the chance of a repeat.

What this service includes

✓ 24/7 emergency line, typical response under 60 minutes
✓ Fault diagnosis on cold rooms, chillers and compressors
✓ Repair and replacement of failed components
✓ Guidance on protecting stock during the outage
✓ Post-repair report and recommendations

Industries supported

Retail Floriculture Food Processing Pharmaceuticals Healthcare Logistics

How Climafrost works

1. Site assessment and technical review

2. Solution recommendation and quotation

3. Professional installation, repair or maintenance

4. Testing, service report and follow-up support

Frequently asked questions

Our typical response is under 60 minutes; travel time varies with location and we confirm an estimate when you call.

Yes. We support clients across Kenya and other African markets; response times outside Nairobi depend on distance.

Yes. Maintenance customers receive priority dispatch and agreed rates; we quote callout terms when you call.

Customer viewing refrigerated display

Need Expert Assistance?

Talk to our team today for reliable refrigeration and HVAC solutions tailored to your needs.

+254722738771 [email protected] P. O BOX 26514-00100 Nairobi, Kenya